FAQ

Q : How long is your warranty?
A : Yes: We provide 60 days warranty for each phone.

Q : How can I place an order?
A : Begin by reaching out through our inquiry form, email, or direct call. We’ll guide you through the process seamlessly, ensuring your needs are precisely met.

Q : Can I request samples?
A : Yes! We’re happy to provide samples for your evaluation. Contact us for details on how to receive yours.

Q : Can I track my order?
A : Yes, we will send you a video or photos of your phone and an order tracking number before we ship.

Q : Is the price negotiable?
A : Yes, the price is negotiable. But the prices we give is based on the cost and it is quite reasonable. And also have great relationship with the order quantity and quality.

Q : What Kind of International Express Delivery is Available?
A: We are High-Ranking Contracted Customer of DHL, FEDEX, UPS and Other International Express Companies. Partial Hot Lines Price, are As Low As 20%. Make the Goods Quickly, Efficiently and Low Cost to Reach Your Hands.

Q : How do we control the quality?
A : We test the product multiple times before shipping and clean it to ensure that the customer receives the goods in good shape.

Q: How can I believe that after payment you will send the goods to me?
A: We understand your concern and offer multiple ways to ensure trust:

  1. Alibaba Trade Assurance: First-time orders can be processed through Alibaba’s secure platform, with payment released only after delivery confirmation.

  2. Video Call Verification: We can arrange a live video call to show your order details, packaging process, or even our warehouse facilities.

  3. On-Site Visit: You or a trusted representative are welcome to visit our facility for an in-person inspection before payment.

  4. Long-Term Philosophy: Our business thrives on repeat clients—honesty and stable partnerships are core to our operations.

IF you have any other questions, pls. feel free to CONTACT US. Welcome your enquiry.